People living in the Spanish city of Benidorm can now report any malfunctioning in urban equipment to the local government using their mobile telephones.
app linea verde
This system is easy to use. People simply download the smartphone application, which will report their location using the phone’s GPS system. Users only need to take a photograph of the malfunctioning equipment and photographs can be automatically sent to the town hall for analysis. The situation will be looked into immediately, and once it is resolved, the citizen will receive a notification via mobile phone.
This initiative enables citizens to participate and help their local government, as well as their neighbors, to preserve one of the top tourist cities in the country.